Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return window

You have 14 days from the date of delivery to return your item for a full refund or exchange.

We accept returns on items that are:

  • Unworn and unwashed
  • In original condition with all tags attached
  • In original packaging
  • Accompanied by proof of purchase

We cannot accept returns on:

  • Items sourced in at clients request
  • Items without original tags or packaging

How to return an item

To initiate a return, please contact our customer service team with your order number and reason for return. We'll provide you with a return authorisation and instructions on how to send your item back to us.

For any questions about our returns policy, please contact us using the 'contact us' page.